In this video, Peter Edwards, Executive Director, Compliance and Enforcement Group, answers your questions about how we will manage non-compliance from 1 July 2025.
This video explains how the Aged Care Quality and Safety Commission monitors and responds to risk in Commonwealth funded aged care. It covers the four levels of provider supervision and what they mean for registered providers and aged care workers.
Organisations or persons must complete the Audit Evidence Collection Tool (AECT) – Registration as part of the initial registration audit. This is compulsory for organisations or persons applying for registration in categories 4, 5 and 6 from 1 July 2025.
The registration audit helps us to understand if the organisation or person can conform with the related strengthened Aged Care Quality Standards.
We use this tool to collect evidence about:
Draft Audit Evidence Collection Tool (AECT) – Registration (XLSX 456.83 KB)
Providers must complete the Audit Evidence Collection Tool (AECT) – Renewal as part of a renewal audit in registration categories 4, 5 and 6. This is compulsory for providers from 1 July 2025.
Providers only need to complete this tool once as part of the audit program.
The renewal audit helps us to understand if the provider can conform with the related strengthened Aged Care Quality Standards.
We use this tool to collect evidence about:
Draft Audit Evidence Collection Tool (AECT) – Renewal (XLSX 423.41 KB)
Providers must complete the Audit Evidence Collection Tool (AECT) – Variation as part of a variation audit, where they are asking to add categories 4, 5 or 6 to their registration. This is compulsory for providers from 1 July 2025.
The variation audit helps us to understand if the provider can conform with the related strengthened Aged Care Quality Standards.
We use this tool to collect evidence about:
- the systems and processes you will establish
- how you will deliver high-quality care to older people.
DISCLAIMER
Draft Audit Evidence Collection Tool (AECT) – Variation (XLSX 458.78 KB)
Providers must complete this tool as part of a renewal audit in registration categories 4 and 5.
We will identify a targeted sample of care delivery locations (Category 4 & 5). You will be notified of this sample and the CDECT – Care delivery location must only be completed for these targeted sample locations.
We use this tool to collect evidence about care and services delivered in a home or community setting.
DISCLAIMER
Providers must complete this tool as part of a renewal audit in registration category 6.
The CDECT – Residential must be completed once for each category 6 service.
We use this tool to collect evidence about the residential care home.
DISCLAIMER
The new Aged Care Act will commence from 1 July 2025 and replaces existing aged care legislation. The Aged Care Rules 2025 will support the new Aged Care Act and provide further information on how the Act will work.
This video series highlights resources we’ve created to help you get ready for the new Aged Care Act.
In this episode, Bronwen Jaggers, Executive Director of Engagement, Education and Communication, shares some of the key resources released in March and April.
This strengthened Quality Standards activity pack is designed for providers to deliver to their own staff. This pack can be delivered in full or used as a series of lesson plans for sessions on applying each of the strengthened Standards to your residential services setting.
Under the new Act, registered providers will need to meet certain governance obligations.
Our Provider Governance Policy outlines our expectations of providers and guiding principles of good governance. It includes:
- definitions and principles of good governance
- provider governance obligations
- how we collect provider governance information
- how we respond to provider governance risks.
Provider Governance Policy (PDF 1.1 MB)
In this kit you will find a range of promotional resources, including social media posts and tiles, and a newsletter article, to help you promote Menu and Mealtime Review Program.
Tiles for download:
Menu and mealtime review - Stakeholder Communication Kit (PDF 2.01 MB)
This video explains the process of becoming a registered provider from 1 July 2025, when the new Aged Care Act starts. It also includes what to expect when renewing your registration.
This video refers to several products that are coming soon to our website. These include registration forms and registration guidance.
This video explains how registered providers can vary, suspend or revoke their registration from 1 July when the new Aged Care Act starts. It also explains how we may make changes to your registration.
This video refers to several products that are coming soon to our website. These include registration forms and registration guidance.
Joint letter from the Chief Medical Officer Professor Anthony Lawler and Commissioner Liz Hefren-Webb to Board Chairs, Residential Aged Care Providers on winter preparedness in residential aged care.
If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.
If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.
If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.
If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.
This video series highlights resources we’ve created to help you get ready for the new Aged Care Act.
In this episode, Bronwen Jaggers, Executive Director of Engagement, Education and Communication, shares some of the key resources released in January and February 2025.
This Toolkit is designed for First Nations stakeholders including providers, workers and others involved in providing aged care services for First Nations people. We’ve developed it to make it easy for you to share relevant resources with your networks and members
First Nations Stakeholder Communications Toolkit (PDF 2.88 MB)
