This fact sheet explains how the Aged Care Quality and Safety Commission (the Commission) works with and supports aged care workers.
English – Aged care workers fact sheet (PDF 245.67 KB)
عربي (Arabic) – Aged care workers fact sheet (PDF 301.74 KB)
简体中文 (Chinese Simplified) – Aged care workers fact sheet (PDF 498.16 KB)
繁體中文 (Chinese Traditional) – Aged care workers fact sheet (PDF 487.49 KB)
Hrvatski (Croatian) – Aged care workers fact sheet (PDF 270.03 KB)
Français (French) – Aged care workers fact sheet (PDF 273.55 KB)
Eλληνικά (Greek) – Aged care workers fact sheet (PDF 281.54 KB)
हिं दी (Hindi) – Aged care workers fact sheet (PDF 300.97 KB)
Italiano (Italian) – Aged care workers fact sheet (PDF 272.96 KB)
ខ្មែរ (Khmer) – Aged care workers fact sheet (PDF 309.94 KB)
한국어 (Korean) – Aged care workers fact sheet (PDF 353.22 KB)
ਪੰਜਾਬੀ (Punjabi) – Aged care workers fact sheet (PDF 287.47 KB)
Cрпски (Serbian) – Aged care workers fact sheet (PDF 261.57 KB)
Español (Spanish) – Aged care workers fact sheet (PDF 277.49 KB)
Tagalog – Aged care workers fact sheet (PDF 267.01 KB)
Türkçe (Turkish) – Aged care workers fact sheet (PDF 258.67 KB)
Tiếng Việt (Vietnamese) – Aged care workers fact sheet (PDF 239.38 KB)
This fact sheet provides guidance for people who access home services through the Home Care Packages Program and what you can do if your provider wants to make changes to your home service arrangement.
Hand hygiene is about cleaning your hands. It is an important part of how you protect yourself from getting sick and it helps to keep you and the person you care for safe. Learn how to clean your hands with sanitiser through this short video.
Hand hygiene is about cleaning your hands. It is an important part of how you protect yourself from getting sick and it helps to keep you and the person you care for safe. Learn how to clean your hands with handwashing through this short video.
You need to wear an appropriate mask in aged care homes to prevent the spread of germs including viruses that cause colds, flu and COVID-19. Learn how to put your P2 or N95 mask on and fit check in this short video.
This fact sheet informs aged care residents of their rights to safe, enjoyable, and respectful dining experiences. It outlines steps for raising concerns with providers about food and dining, offers a preference form for residents to communicate their dietary needs, and provides contact information for support services if issues remain unresolved. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.
English - Food and dining – your choices matter (PDF 484.79 KB)
Arabic – تهمّّنا تفضيلاتكم في الطعام وعادات الأكل (PDF 767.17 KB)
Chinese Simplified – 食品和餐饮—— 您的选择很重要 (PDF 785.39 KB)
Chinese Traditional – 食品和餐飲—— 您的選擇很重要 (PDF 788.7 KB)
French - Alimentation et repas – vos choix sont importants (PDF 684.4 KB)
German - Essen und Speisen – Ihre Wahl zählt (PDF 686.18 KB)
Greek - Φαγητό και γεύματα – οι επιλογές σας έχουν σημασία (PDF 690.89 KB)
Hungarian - Ételek és étkezés – az Ön döntése számít (PDF 684.42 KB)
Macedonian – Храна и јадење - вашиот избор е важен (PDF 683.21 KB)
Maltese – L-ikel u l-ikliet - l-għażliet tiegħek huma importanti (PDF 685.65 KB)
Russian – Питание и прием пищи: ваш выбор имеет значение (PDF 682.53 KB)
Serbian - Храна и обедовање – ваш избор је важан (PDF 681.46 KB)
Spanish – Alimentos y comidas: sus preferencias importan (PDF 679.42 KB)
On 1 December 2022, the Serious Incident Response Scheme (SIRS) was extended from residential aged care to include home care and flexible aged care depvered in a home or community setting.
This fact sheet for home services care recipients explains what the SIRS is, what is expected of providers, what a SIRS reportable incident is and how to seek help if needed.
