Our latest Regulatory Bulletin explains what we consider and how we issue an infringement notice to a provider or person that has not complied with their aged care obligations, what is included and how to respond if you receive a notice from us.
Regulatory Bulletin RB2024-25 Infringement notices (PDF 454.71 KB)
This Regulatory Bulletin provides guidance on banning orders, the circumstances in which the Commission will make a banning order and the approach that will be taken when deciding whether or not to do so. It includes information on the consequences of breaching a banning order, variation and revocation of banning orders and publication of information on banning orders.
RB 2023–17 - Banning Orders (DOCX 180.02 KB)
RB 2023–17 - Banning Orders (PDF 732.86 KB)
RB 2020-10 This Regulatory Bulletin covers the registration requirements and process for quality assessors, including information on why registration may be cancelled by the Commission.
RB 2010-10 Quality Assessor registration (Word) (DOCX 151.24 KB)
RB 2010-10 Quality Assessor registration (PDF) (PDF 391.07 KB)
RB 2019-05 This Regulatory Bulletin outlines the assessment methodology used by quality assessors when undertaking performance assessments under the Aged Care Quality Standards. It describes the Commission’s systematic approach to assessment of provider performance as a key element of its regulatory practice.
RB 2019-04 (Rescinded)- This Regulatory Bulletin outlines how the Commission will respond to and manage non-compliance with the Aged Care Quality Standards.
