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This fact sheet includes suggested questions you can ask your provider about how prepared they are for an infectious disease outbreak (including COVID-19). It also includes links to a range of resources to help you feel safe, informed and connected.

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The spread of COVID-19 is increasing across the community and in residential aged care services. Of all the treatment measures available to services, rapid access to oral antivirals could make the biggest difference to consumers if they become infected with COVID-19.

 

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This provider fact sheet helps ensure services are doing everything possible to prevent, prepare for and reduce the impact of a COVID-19 outbreak. It features links to key resources available from the Commission, the Australian Government Department of Health and Aged Care and peak bodies.

 

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The Commission recognises the known physical, psychosocial and nutritional impacts on older people if they experience extended periods of social isolation. This statement outlines what our position is on provider responsibilities relating to visitor access.

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This fact sheet summarises observations by the Commission from engagements with residential aged care services that experienced a COVID-19 outbreak in 2021. It has been informed by our monitoring of more than 350 COVID-19 outbreaks at residential aged care services across several states, and our participation in more than 1,500 outbreak management meetings.

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A fact sheet for aged care residents, their families and representatives on your rights relating to COVID-19 restrictions in residential aged care.

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Children and their elderly relatives can still connect during COVID-19. Regular phone and video calls will help to maintain their connection as well as help prevent loneliness in aged care
residents due to the COVID-19 isolation.

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This fact sheet provides updated information for providers of aged care on effective infection prevention and control capability. This is critical to the safe, effective delivery of personal and clinical care in aged care. This is particularly the case during the coronavirus COVID-19 pandemic.

 

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It’s important to stay in touch with the people you love, even if COVID-19 restrictions mean they can’t visit you as easily or as often.

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Are you missing some of your favourite activities? You can still do many of the social activities you enjoy, though they may be a little different.

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