Resource library

If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

We have released a suite of fact sheets to help providers, aged care workers, and other stakeholders understand the new strengthened Quality Standards and their obligations in meeting them .

The strengthened Quality Standards will come into effect in line with the commencement of the new Aged Care Act.

Strengthened Quality Standard 1 underpins the way providers and staff should treat older people. It explains how important it is to understand that each older person is unique and has a different life story.

We have released a suite of fact sheets to help providers, aged care workers, and other stakeholders understand the new strengthened Quality Standards and their obligations in meeting them .

The strengthened Quality Standards will come into effect in line with the commencement of the new Aged Care Act.

We have released a suite of fact sheets to help providers, aged care workers, and other stakeholders understand the new strengthened Quality Standards and their obligations in meeting them .

The strengthened Quality Standards will come into effect in line with the commencement of the new Aged Care Act.

Strengthened Quality Standard 3 is about the way providers tailor care and services to each person. It's important to understand that the older person has the right to take risks and you need to plan care to support this.

We have released a suite of fact sheets to help providers, aged care workers, and other stakeholders understand the new strengthened Quality Standards and their obligations in meeting them .

The strengthened Quality Standards will come into effect in line with the commencement of the new Aged Care Act.

We have released a suite of fact sheets to help providers, aged care workers, and other stakeholders understand the new strengthened Quality Standards and their obligations in meeting them .

The strengthened Quality Standards will come into effect in line with the commencement of the new Aged Care Act.

Strengthened Quality Standard 5 describes the responsibilities of providers to deliver safe and quality clinical care. Good clinical care improves a person’s quality of life, independence, confidence and their feeling of purpose in daily life.

We have released a suite of fact sheets to help providers, aged care workers, and other stakeholders understand the new strengthened Quality Standards and their obligations in meeting them .

The strengthened Quality Standards will come into effect in line with the commencement of the new Aged Care Act.

We have released a suite of fact sheets to help providers, aged care workers, and other stakeholders understand the new strengthened Quality Standards and their obligations in meeting them .

The strengthened Quality Standards will come into effect in line with the commencement of the new Aged Care Act.

Have your say and help shape the future of aged care.

The aged care system is changing, and we want to hear from you.

The Aged Care Act 1997 and the Aged Care Quality and Safety Commission Act 2018 were amended to strengthen the governance arrangements of approved providers. These introduce specific changes aimed at improving leadership and culture and increasing transparency and accountability.  

This regulatory bulletin discusses the strengthened provider governance responsibilities for approved providers concerning their governing body. It also explains how we will regulate these responsibilities. 

From 1 July 2023, residential aged care facilities across Australia must have a registered nurse (RN) onsite and on duty 24 hours a day, 7 days a week (24/7 RN responsibility) unless they have an exemption. This fact sheet provides information on alternative care arrangements to meet this requirement.

A fact sheet that informs providers of their governing body membership requirements.

The Commission is implementing the Stronger Standards, Better Aged Care Program to help prepare providers to be ready for the strengthened Standards. This fact sheet provides further information about the program which commenced in early 2023. 

The Commission is implementing the Stronger Standards, Better Aged Care Program to help older Australians and their carers and representatives to learn about the strengthened Aged Care Quality Standards. This fact sheet provides further information about the program which commenced in early 2023.

This fact sheet for approved providers outlines the key changes on workforce-related responsibilities from 1 July 2023 regarding 24/7 registered nurse coverage and care minutes in residential aged care.

A fact sheet that explains the responsibility for providers that are wholly-owned subsidiaries to ensure their constitution prioritises the consumer over the holding company.

A fact sheet that introduces the responsibility for providers to offer to establish and maintain a consumer advisory body.

A fact sheet that informs providers of their obligation to provide information about their operations to the Department of Health and Aged Care by the 31st of October each year.