Infection prevention and control, also known as IPC, are the steps and processes that people can use to reduce the spread of harmful germs and bacteria.
People who visit aged care services can help support IPC processes.

Watch our video series answering the most common questions we have received about the strengthened Aged Care Quality Standards.
In this third episode, Lisa Peterson PSM, Assistant Commissioner for Sector Capability and Regulatory Strategy, discusses the main changes from the current Standards to the strengthened Quality Standards, and gives insight as to how providers will be assessed against them.

Infection prevention and control helps to stop the spread of germs like bacteria and viruses that cause respiratory infections and gastroenteritis. Hand hygiene is a very important part of this.
In this video you will learn how to clean another person's hands.

Watch our video series answering the most common questions we have received about the strengthened Aged Care Quality Standards.
In this second episode, Lisa Peterson PSM, Assistant Commissioner for the Sector Capability and Regulatory Strategy, discusses Strengthened Standards Pilot Project, what it involved and what the aged care sector can expect once it's completed.

In this short video, Tara Pamula, Acting Assistant Commissioner for the Sector Capability and Regulatory Strategy Division, discusses when the strengthened Aged Care Standards will be implemented and the role of the Commission.

Hand hygiene is about cleaning your hands. It is an important part of how you protect yourself from getting sick and it helps to keep you and the person you care for safe. Learn how to clean your hands with sanitiser through this short video.

Hand hygiene is about cleaning your hands. It is an important part of how you protect yourself from getting sick and it helps to keep you and the person you care for safe. Learn how to clean your hands with handwashing through this short video.

You need to wear an appropriate mask in aged care homes to prevent the spread of germs including viruses that cause colds, flu and COVID-19. Learn how to put your P2 or N95 mask on and fit check in this short video.

This webinar explored the early lessons and emerging trends since the extension of the Serious Incident Response Scheme (SIRS) to home services on 1 December 2022. The discussion focused on the importance of quality reporting and shared insights learned since 1 December 2022.

This video explains the purpose and importance of the Prudential Standards. It outlines the responsibilities of aged care providers in managing refundable deposits and what they need to do to comply. It also discusses the consequences of not complying plus additional resources that can help.

This video introduces the provider governance obligations introduced on 1 December 2023.
Transcript for 'Provider governance - provider responsibilities 1 December 2023'

This video is to give consumers, their representatives and families an overview of various aspects of the Strengthening Provider Governance reform. It describes the new governance responsibilities for all providers.

This video introduces the provider governance obligations introduced on 1 December 2022
Transcript for 'Provider governance - provider responsibilities 1 December 2022'

This video is to give consumers, their representatives and families an overview of the Code of Conduct in Aged Care. It describes the behaviour expected of aged care providers, their governing persons (e.g. board members and Chief Executive Officers) and aged care workers. It describes how providers and the people who provide your care must behave and treat you.

This video introduces the Code of Conduct for Aged Care (the Code) to aged care workers and approved aged care providers.
Transcript of 'Code of Conduct for Aged Care'

This video provides important information about sedative medications. It promotes quality and appropriate use of sedatives in residential aged care services in Australia, in particular antipsychotics and benzodiazepines. It also explains some of the impacts and side effects that should be considered when using these medications, and highlights the importance of informed consent.

This short animation video provides a helpful explanation of what dignity of risk is and a brief overview of what you should expect from your provider.

This video provides a helpful explanation about what open disclosure is and what aged care consumers can expect during the process.

This video explains what person-centred care means and how you can work with your provider to achieve it.

This video explains the Charter of Aged Care Rights to consumers.
