Arcare Civic Manor 3770

Assessment contact Performance Report
An assessment contact was conducted with this service on 05/06/2024 to 05/06/2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 06 June 2023 to 08 June 2023, the Commission made a decision on 18 July 2023 to re-accredit this service.

The period of accreditation of the service will expire on 18 July 2026.

Site audit Performance Report

A site audit was conducted with this service on 06 June 2023 to 08 June 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 September 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Assessment contact Performance Report

An assessment contact was conducted with this service on 27 January 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 20 to 22 January 2020, the Commission made a decision on 19 February 2020 to re-accredit this service.

The period of accreditation of the service will expire on 28 March 2023.

The Performance Report is attached.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 March 2020.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 March 2017.