Bolton Clarke Glendale (VIC) 3130

Assessment contact Performance Report

An assessment contact was conducted with this service on 23 January 2024.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 30 January 2023 to 02 February 2023, the Commission made a decision on 15 March 2023 to re-accredit this service.

The period of accreditation of the service will expire on 15 March 2026.

Site audit Performance Report

A site audit was conducted with this service on 30 January 2023 to 02 February 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 

29 May 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 November 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 May 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Assessment contact Performance Report

An assessment contact was conducted with this service on 25 February 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Assessment contact Performance Report

An assessment contact was conducted with this service on 05 November 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Compliance monitoring update

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 29 January 2020 at Glendale Aged Care to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Following a site audit the Commission made a decision on 28 October 2019 that this service met five of the eight Aged Care Quality Standards. The service is re-accredited for two years until 29 November 2021.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 November 2018.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 November 2018.

This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 29 November 2019. The reconsideration decision and audit report is attached.