Bupa Cairns 5774

Accreditation decision
Following a site audit conducted on 03/09/2024 to 05/09/2024, the Commission made a decision on 03/10/2024 to re-accredit this service.
The period of accreditation of the service will expire on 22/01/2028

Site audit Performance Report
A site audit was conducted with this service on 03/09/2024 to 05/09/2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Accreditation decision

Following a site audit conducted on 02 November 2021 to 04 November 2021, the Commission made a decision on 03 December 2021 to re-accredit this service.

The period of accreditation of the service will expire on 22 January 2025.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 July 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Site audit Performance Report

A site audit was conducted with this service on 02 November 2021 to 04 November 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Accreditation decision

Following a site audit conducted on 22 September 2020 to 24 September 2020, the Commission made a decision on 12 November 2020 to re-accredit this service.

The period of accreditation of the service will expire on 22 January 2022.

Site audit Performance Report

A site audit was conducted with this service on 22 September 2020 to 24 September 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service.

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 January 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Compliance monitoring update

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 9 July 2019 at Bupa Cairns to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Following an audit we decided that this service met 40 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 22 July 2020.

Serious risk decision

Following a site audit conducted on 2 – 5 April 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Bupa Aged Care Australia Pty Ltd failed to meet four expected outcomes in the Accreditation Standards in relation to Bupa Cairns.

On 1 May 2019 a decision was made that failure to meet one of these expected outcomes has placed the safety, health or wellbeing of consumers of the service at serious risk. The Department of Health has been notified of the risk.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 July 2019.

This is a new home and is accredited for one year until 22 July 2016. We made the decision on 22 July 2015.