Mercy Aged Care Services (Singleton) 2529

Assessment contact Performance Report
An assessment contact was conducted with this service on 20/08/2024 to 20/08/2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 20 February 2023 to 22 February 2023, the Commission made a decision on 28 March 2023 to re-accredit this service.

The period of accreditation of the service will expire on 28 March 2026.

Site audit Performance Report

A site audit was conducted with this service on 20 February 2023 to 22 February 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 

26 May 2023

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Following a site audit the Commission made a decision on 13 November 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 26 November 2022.

Compliance monitoring update

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 06 February 2019 at Mercy Aged Care Services (Singleton) to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Following an audit we decided that this home met 35 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home’s accreditation period. This home is now accredited until 26 November 2019.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 May 2021.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 May 2018.