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Mercy Place Templestowe 3219

Provider name
Mercy Aged and Community Care Ltd
Previous names
  • Southern Cross Care Templestowe
  • Templestowe Pioneers Village
RACS ID
3219

Mercy Place Templestowe

Accreditation decision

Following a site audit conducted on 15 June 2022 to 17 June 2022, the Commission made a decision on 19 August 2022 to re-accredit this service.

The period of accreditation of the service will expire on 19 August 2025.

Mercy Place Templestowe

Site audit Performance Report

A site audit was conducted with this service on 15 June 2022 to 17 June 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report

Mercy Place Templestowe

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 October 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Mercy Place Templestowe

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 April 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Mercy Place Templestowe

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 October 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Mercy Place Templestowe

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 April 2021

Audit Report
CER Report
CER Accessible Report

Southern Cross Care Templestowe

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 April 2018.

Audit Report
SouthernCrossCareTemplestowe4.pdf  (PDF  567.82 KB)

Southern Cross Care Templestowe

Audit Report