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Ozcare Villa Rosalie Newstead 5918

Provider name
Ozcare
Previous names
Ozcare Palm Lodge Aged Care Facility
RACS ID
5918

Ozcare Palm Lodge

Assessment contact Performance Report

An assessment contact was conducted with this service on 30 November 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report
ozcare_palm_lodge5918-11.docx  (DOCX  1.2 MB)

Ozcare Palm Lodge

Assessment contact Performance Report

An assessment contact was conducted with this service on 23 August 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report
ozcare_palm_lodge5918-10.docx  (DOCX  1.2 MB)

Ozcare Palm Lodge

Accreditation decision

Following a site audit conducted on 25 July 2022 to 28 July 2022, the Commission made a decision on 01 September 2022 to re-accredit this service.

The period of accreditation of the service will expire on 01 September 2025.

Ozcare Palm Lodge

Site audit Performance Report

A site audit was conducted with this service on 25 July 2022 to 28 July 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report
ozcare_palm_lodge5918-9.docx  (DOCX  1.17 MB)

Ozcare Palm Lodge

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 November 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Ozcare Palm Lodge

Assessment contact Performance Report

An assessment contact was conducted with this service on 11 June 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report
Ozcare Palm Lodge5918-8.docx  (DOCX  474.58 KB)

Ozcare Palm Lodge

Accreditation decision

Following a site audit conducted on 11 February 2020 to 13 February 2020, the Commission made a decision on 31 March 2020 to re-accredit this service.

The period of accreditation of the service will expire on 12 May 2022.

The Performance Report is attached.

Audit Report
Ozcare Palm Lodge5918-7.docx  (DOCX  495.81 KB)

Ozcare Palm Lodge

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 May 2020.

Audit Report
OzcarePalmLodge5918-6.doc  (DOC  279.04 KB)

Ozcare Palm Lodge

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 May 2017.

Ozcare Palm Lodge Aged Care Facility