The Willows Private Nursing Home Pty Ltd 2402

Accreditation decision

Following a site audit conducted on 07 December 2022 to 09 December 2022, the Commission made a decision on 13 January 2023 to re-accredit this service.

The period of accreditation of the service will expire on 13 January 2026.

Site audit Performance Report

A site audit was conducted with this service on 07 December 2022 to 09 December 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 28 February 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Compliance monitoring update

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 20 August 2019 at The Willows Private Nursing Home Pty Ltd to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Following an audit we decided that this service met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 August 2022.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 September 2018.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 September 2018.

This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 28 August 2019. The reconsideration decision and audit report is attached.