Resource library

The storyboards use pictures to explain aged care, your rights and what to do if your rights aren’t being met.

This visual scenario and supporting user guide has been designed to support aged care workers with information about eating and drinking with acknowledged risk (EDAR). It explains the best practice and practical strategies that providers should use when implementing EDAR in their service.

Under the new Aged Care Act, all providers delivering Australian Government-funded aged care services will need to be registered by the Aged Care Quality and Safety Commission.  

Our Provider Registration Policy explains our process and principles for registering providers of Australian Government-funded aged care services. The policy includes information on:  

This flyer includes information on the Commission’s resources on food, nutrition and dining. We encourage providers to print and hand it out to their staff and make copies available at their workplace. 

We visit aged care services as part of our role as the national regulator. Visits are an opportunity for us to work with providers to make sure older people are getting the best care possible.

This flyer explains what you can expect when we visit, including:

• what happens we when visit
• what you can expect from us
• what can you do to ensure a successful visit.

The new Financial and Prudential Standards will be introduced with the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers.

Financial and Prudential Standards – consultation draft – this is the latest version of the draft legislation which outlines the proposed requirements for providers 

This calculator informs registered providers of the minimum level of liquid assets they are required to hold calculated based on Quarterly Financial Report (QFR) financial statements.               

The new Financial and Prudential Standards will be introduced with the commencement of the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers. Registered providers must comply with the Financial and Prudential Standards that apply to them as a condition of their registration.

These conversation cards will help you engage workers with key concepts in each Standard.  Workers can use the questions on each card as prompts for explaining how they apply the Standards in practice.  

These black and white versions of our conversation cards will help you engage workers with key concepts in each Standard.  Workers can use the questions on each card as prompts for explaining how they apply the Standards in practice.  

We have released a suite of fact sheets to help providers, aged care workers, and other stakeholders understand the new strengthened Quality Standards and their obligations in meeting them .

The strengthened Quality Standards will come into effect in line with the commencement of the new Aged Care Act.

This fact sheet is a quick reference guide which gives providers an overview of why there are different registration categories, what this means for them in practice, and how they can support your workers.

This handy checklist will help providers and workers understand their obligations under the Strengthened Standards and will also provide links to other resources on the Quality Standards.   

The strengthened Quality Standards storyboards provide pictorial representations of what different topics from the standards look like in practice. They have been developed for a rural and remote context to assist older people, staff and other people interacting with aged care services to understand how the Standards apply in a day-to-day context.

This storyboard focuses on the topics: end-of-life, end-of-life planning conversations and advance care planning.   

The strengthened Quality Standards storyboards provide pictorial representations of what different topics from the standards look like in practice. They have been developed for a rural and remote context to assist older people, staff and other people interacting with aged care services to understand how the Standards apply in a day-to-day context.

This storyboard focuses on the topics: needs goals and preferences; activities of daily living; partnerships; and supported decision making.    

The strengthened Quality Standards storyboards provide pictorial representations of what different topics from the standards look like in practice. They have been developed for a rural and remote context to assist older people, staff and other people interacting with aged care services to understand how the Standards apply in a day-to-day context.

This storyboard focuses on the topics: antimicrobial resistance; antimicrobial stewardship; and infection prevention and control.  

The strengthened Quality Standards storyboards provide pictorial representations of what different topics from the standards look like in practice. They have been developed for a rural and remote context to assist older people, staff and other people interacting with aged care services to understand how the Standards apply in a day-to-day context.

This storyboard focuses on the topics: partnerships in care; quality of life; goals of care; and the care and services plan.  

The strengthened Quality Standards storyboards provide pictorial representations of what different topics from the standards look like in practice. They have been developed for a rural and remote context to assist older people, staff and other people interacting with aged care services to understand how the Standards apply in a day-to-day context.

This storyboard focuses on the topics: autonomy; needs, goals and preferences; and partnership.  

The strengthened Quality Standards storyboards provide pictorial representations of what different topics from the standards look like in practice. They have been developed for a rural and remote context to assist older people, staff and other people interacting with aged care services to understand how the Standards apply in a day-to-day context.

This storyboard focuses on the topic: environment risk.