On Wednesday 31 August, the Aged Care Quality and Safety Commissioner, Ms Janet Anderson, PSM, sent a letter to consumers regarding the national aged care reforms.
Arabic – Commissioner letter to aged care consumers (PDF 252.39 KB)
Croatian – Commissioner letter to aged care consumers (PDF 195.86 KB)
Greek – Commissioner letter to aged care consumers (PDF 200.88 KB)
Hindi – Commissioner letter to aged care consumers (PDF 255.75 KB)
Hungarian – Commissioner letter to aged care consumers (PDF 198.42 KB)
Italian – Commissioner letter to aged care consumers (PDF 222.48 KB)
Khmer - Commissioner letter to aged care consumers (PDF 240.11 KB)
Macedonian – Commissioner letter to aged care consumers (PDF 171.52 KB)
Polish – Commissioner letter to aged care consumers (PDF 187.88 KB)
Russian – Commissioner letter to aged care consumers (PDF 205.04 KB)
Serbian – Commissioner letter to aged care consumers (PDF 202.41 KB)
Spanish – Commissioner letter to aged care consumers (PDF 194.2 KB)
Vietnamese – Commissioner letter to aged care consumers (PDF 205.79 KB)
This fact sheet helps aged care residents communicate their food and dining preferences. It includes sections for meal choices, dining preferences, assistance needs, health considerations, cultural or religious customs, and contact information for allied health professionals. It also advises staff to monitor changes in weight and contact a dietitian if needed.
This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.
My food and dining preferences form (PDF 378.98 KB)
Arabic – تفضيلاتي في الطعام وعادات الأكل (PDF 426.01 KB)
French – Mes préférences alimentaires et de repas (PDF 365.82 KB)
German – Meine Essens- und Speisevorlieben (PDF 358.86 KB)
Greek – Οι προτιμήσεις μου για το φαγητό και τα γεύματα (PDF 359.43 KB)
Hungarian – Étel- és étkezési preferenciák (PDF 369.35 KB)
Macedonian – Моите желби во врска со храната и јадењето (PDF 358.79 KB)
Maltese – Il-preferenzi tiegħi tal-ikel u l-ikliet (PDF 364.67 KB)
Portuguese – Minhas preferências alimentares e gastronômicas (PDF 373.26 KB)
Russian – Мои предпочтения в еде и приеме пищи (PDF 353.14 KB)
Serbian – Моје жеље које се тичу хране и обедовања (PDF 353.84 KB)
Simplified Chinese - 我的饮食及用餐偏好 (PDF 420.97 KB)
Traditional Chinese - 我的飲食及用餐偏好 (PDF 422.91 KB)
Spanish – Mis preferencias de alimentos y comidas (PDF 365.1 KB)
Vietnamese – Sở thích ăn uống và thực phẩm của tôi (PDF 340.54 KB)
A poster outlining how to raise a concern about the quality of care a person is receiving.
This resource is available in 25 different languages including: Arabic, Armenian, Chinese Traditional, Chinese Simplified, Croatian, Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.
English - Do you have a concern or complaint? (PDF 2.51 MB)
Arabic – هل لديك أية مخاوف أو شكوى؟ (PDF 309.37 KB)
Armenian – Դուք ունե՞ք մտահոգություն կամ բողոք (PDF 387.56 KB)
Croatian – Da li ste zabrinuti ili imate prigovor? (PDF 320.29 KB)
Chinese Traditional – 您是否有顧慮，或者希望提出投訴？ (PDF 423.95 KB)
Chinese Simplified – 您是否有顾虑或想 提出投诉? (PDF 420.94 KB)
Dutch – Heeft u een bezorgdheid of klacht? (PDF 313.3 KB)
French – Avez-vous un sujet de préoccupation ou une plainte? (PDF 333.94 KB)
German – Haben Sie ein Anliegen oder eine Beschwerde? (PDF 412.92 KB)
Greek – Έχετε ανησυχία ή καταγγελία; (PDF 322.27 KB)
Hindi – क्या आपके पास कोई चिंता या शिकायत है? (PDF 308.22 KB)
Hungarian – Van-e aggodalma vagy panasza? (PDF 413.22 KB)
Italian – Ha una segnalazione da fare? (PDF 313.19 KB)
Korean – 우려 사항이나 불만 사항이 있으신가요? (PDF 320.76 KB)
Latvian – Vai jums ir kādas raizes vai sūdzības? (PDF 318.04 KB)
Macedonian – Дали имате некој проблем или жалба? (PDF 298.49 KB)
Maltese – Hemm xi ħaġa li qed tħassbek jew għandek xi ilment? (PDF 329.77 KB)
Polish – Czy masz jakieś obawy lub skargi? (PDF 308.22 KB)
Portuguese – Tem alguma preocupação ou queixa? (PDF 314.82 KB)
Russian – У вас возникла проблема или есть претензия? (PDF 313.47 KB)
Serbian – Да ли вас нешто забрињава или желите да се жалите? (PDF 313.03 KB)
Spanish – ¿Tiene alguna inquietud o queja? (PDF 313.21 KB)
Tagalog – Mayroon ka bang pag-aalala o reklamo? (PDF 312.93 KB)
Turkish – Endişeleriniz veya şikâyetiniz var mı? (PDF 320.55 KB)
Ukrainian – Ви чимось занепокоєні чи у вас є скарга? (PDF 315.11 KB)
Vietnamese – Quý vị có mối quan ngại hay khiếu nại nào không? (PDF 320.56 KB)
