Resource library

The storyboards use pictures to explain aged care, your rights and what to do if your rights aren’t being met.

If you’re thinking about accessing aged care services for you or your family, this guide will help you talk to family, friends and community about aged care and your rights. 

The storyboards use pictures to explain aged care, your rights and what to do if your rights aren’t being met.

This visual scenario and supporting user guide has been designed to support aged care workers with information about eating and drinking with acknowledged risk (EDAR). It explains the best practice and practical strategies that providers should use when implementing EDAR in their service.

The new Financial and Prudential Standards will be introduced with the commencement of the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers. Registered providers must comply with the Financial and Prudential Standards that apply to them as a condition of their registration.

The strengthened Quality Standards storyboards provide pictorial representations of what different topics from the standards look like in practice. They have been developed for a rural and remote context to assist older people, staff and other people interacting with aged care services to understand how the Standards apply in a day-to-day context.

This storyboard focuses on topics: workforce planning, competency-based training, and monitoring and review of worker performance.    

The strengthened Quality Standards storyboards provide pictorial representations of what different topics from the standards look like in practice. They have been developed for a rural and remote context to assist older people, staff and other people interacting with aged care services to understand how the Standards apply in a day-to-day context.

This storyboard focuses on the topics: end-of-life, end-of-life planning conversations and advance care planning.   

The strengthened Quality Standards storyboards provide pictorial representations of what different topics from the standards look like in practice. They have been developed for a rural and remote context to assist older people, staff and other people interacting with aged care services to understand how the Standards apply in a day-to-day context.

This storyboard focuses on the topics: needs goals and preferences; activities of daily living; partnerships; and supported decision making.    

The strengthened Quality Standards storyboards provide pictorial representations of what different topics from the standards look like in practice. They have been developed for a rural and remote context to assist older people, staff and other people interacting with aged care services to understand how the Standards apply in a day-to-day context.

This storyboard focuses on topics: continuous improvement, strategic planning, enterprise risk, governance, emergency and disaster management, and information management systems.   

The strengthened Quality Standards storyboards provide pictorial representations of what different topics from the standards look like in practice. They have been developed for a rural and remote context to assist older people, staff and other people interacting with aged care services to understand how the Standards apply in a day-to-day context.

This storyboard focuses on the topics: antimicrobial resistance; antimicrobial stewardship; and infection prevention and control.  

The strengthened Quality Standards storyboards provide pictorial representations of what different topics from the standards look like in practice. They have been developed for a rural and remote context to assist older people, staff and other people interacting with aged care services to understand how the Standards apply in a day-to-day context.

This storyboard focuses on the topics: partnerships in care; quality of life; goals of care; and the care and services plan.  

The strengthened Quality Standards storyboards provide pictorial representations of what different topics from the standards look like in practice. They have been developed for a rural and remote context to assist older people, staff and other people interacting with aged care services to understand how the Standards apply in a day-to-day context.

This storyboard focuses on the topics: autonomy; needs, goals and preferences; and partnership.  

The strengthened Quality Standards storyboards provide pictorial representations of what different topics from the standards look like in practice. They have been developed for a rural and remote context to assist older people, staff and other people interacting with aged care services to understand how the Standards apply in a day-to-day context.

This storyboard focuses on the topic: environment risk.  

The strengthened Quality Standards storyboards provide pictorial representations of what different topics from the standards look like in practice. They have been developed for a rural and remote context to assist older people, staff and other people interacting with aged care services to understand how the Standards apply in a day-to-day context.

This storyboard focuses on the topic: open disclosure.  

This guide is about how to support people living with dementia to maintain good nutrition and enjoy positive dining experiences. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

This guide is for family members, friends and other representatives of people living with dementia in residential aged care. It explains ways you can support good nutrition and help create enjoyable dining experiences for them. 

This guide is for family members, friends and other representatives of people living with dementia at home. It explains ways you can support good nutrition and help create enjoyable dining experiences for them in the home environment.

As the national regulator of aged care services, we protect the health, safety and wellbeing of older Australians. We encourage people to contact us with any concerns or complaints about the quality or safety of aged care, or about our work. Our Service Charter explains what you can expect when you contact us or are contacted by us.