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Bupa Donvale 4110 (Closed)

Provider name
Bupa Aged Care Australia Pty Ltd
RACS ID
4110

Bupa Donvale

Accreditation decision

Following a site audit conducted on 23 January 2023 to 25 January 2023, the Commission made a decision on 28 February 2023 to re-accredit this service.

The period of accreditation of the service will expire on 28 February 2026.

Bupa Donvale

Site audit Performance Report

A site audit was conducted with this service on 23 January 2023 to 25 January 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report
bupa_donvale4110-9.docx  (DOCX  1.22 MB)

Bupa Donvale

Assessment contact Performance Report

An assessment contact was conducted with this service on 27 April 2022 to 28 April 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report
bupa_donvale4110-8.docx  (DOCX  793.1 KB)

Bupa Donvale

Assessment contact Performance Report

An assessment contact was conducted with this service on 13 December 2021 to 14 December 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report
Bupa Donvale4110-7.docx  (DOCX  798.19 KB)

Bupa Donvale

Accreditation decision

Following a site audit conducted on 04 May 2021 to 06 May 2021, the Commission made a decision on 09 July 2021 to re-accredit this service.

The period of accreditation of the service will expire on 09 July 2023.

Bupa Donvale

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 January 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Bupa Donvale

Site audit Performance Report

A site audit was conducted with this service on 04 May 2021 to 06 May 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report
Bupa Donvale4110-6.docx  (DOCX  491.6 KB)

Bupa Donvale

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 July 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Bupa Donvale

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 January 2021.

Audit Report
BupaDonvale4110-5.docx  (DOCX  100.18 KB)
CER Report
BupaDonvale4110-5-cer.pdf  (PDF  322.17 KB)
CER Accessible Report
BupaDonvale4110-5-cera.docx  (DOCX  80.31 KB)

Bupa Donvale

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 January 2018.

Audit Report
BupaDonvale4.pdf  (PDF  546.88 KB)

Bupa Donvale

Audit Report
local-bupadonvale3-1324245568.pdf  (PDF  101.06 KB)