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Bupa Willoughby 0765

Provider name
Bupa Aged Care Australia Pty Ltd
RACS ID
0765

Bupa Willoughby

Accreditation decision

Following a site audit conducted on 19 September 2022 to 21 September 2022, the Commission made a decision on 17 October 2022 to re-accredit this service.

The period of accreditation of the service will expire on 17 October 2025.

Bupa Willoughby

Site audit Performance Report

A site audit was conducted with this service on 19 September 2022 to 21 September 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report
bupa_willoughby0765-8.docx  (DOCX  1.22 MB)

Bupa Willoughby

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 17 December 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Bupa Willoughby

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 17 June 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Bupa Willoughby

Assessment contact Performance Report

An assessment contact was conducted with this service on 04 March 2021 to 05 March 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report
Bupa Willoughby0765-7.docx  (DOCX  479.14 KB)

Bupa Willoughby

Accreditation decision

Following a site audit conducted on 20 October 2020 to 22 October 2020, the Commission made a decision on 17 December 2020 to re-accredit this service.

The period of accreditation of the service will expire on 17 December 2021.

Bupa Willoughby

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 June 2021.

Bupa Willoughby

Site audit Performance Report

A site audit was conducted with this service on 20 October 2020 to 22 October 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report
Bupa Willoughby0765-6.docx  (DOCX  537.57 KB)

Bupa Willoughby

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service.

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 December 2020.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Bupa Willoughby

Non-compliance update

Following an assessment contact conducted on 17 December 2019, the Commission made a decision on 28 January 2020 that the approved provider of the service is non-compliant with four requirements of the Quality Standards.

 

Bupa Willoughby

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 June 2020.

Audit Report
BupaWilloughby0765-5.doc  (DOC  222.72 KB)

Bupa Willoughby

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 June 2017.

Audit Report

Bupa Willoughby

Audit Report