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Copperhouse Court Hostel 6155

Provider name
Helping Hand Aged Care Inc
RACS ID
6155

Copperhouse Court Hostel

Accreditation decision

Following a site audit conducted on 11 October 2022 to 13 October 2022, the Commission made a decision on 18 November 2022 to re-accredit this service.

The period of accreditation of the service will expire on 18 November 2025.

Copperhouse Court Hostel

Site audit Performance Report

A site audit was conducted with this service on 11 October 2022 to 13 October 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report

Copperhouse Court Hostel

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 28 February 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Copperhouse Court Hostel

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 August 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Copperhouse Court Hostel

Assessment contact Performance Report

An assessment contact was conducted with this service on 11 August 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report

Copperhouse Court Hostel

Assessment contact Performance Report

An assessment contact was conducted with this service on 27 March 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report

Copperhouse Court Hostel

Assessment contact Performance Report

An assessment contact was conducted with this service on 23 March 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report

Copperhouse Court Hostel

Assessment contact Performance Report

An assessment contact was conducted with this service on 18 November 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report

Copperhouse Court Hostel

Accreditation decision

Following a site audit conducted on 4 to 5 December 2019, the Commission made a decision on 7 January 2020 to re-accredit this service.

The period of accreditation of the service will expire on 28 February 2022.

The Performance Report is attached.

Audit Report

Copperhouse Court Hostel

Compliance monitoring update

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 04 June 2019 at Copperhouse Court Hostel to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Copperhouse Court Hostel

Following an audit we decided that this home met 27 of 44 expected outcomes of the Accreditation Standards. We decided to vary this home's accreditation period. This home is now accredited until 28 February 2020.

Audit Report

Copperhouse Court Hostel

Serious risk decision

On 2 April 2019 a delegate of the Aged Care Quality and Safety Commissioner made a decision in relation to Copperhouse Court Hostel that failure to meet two expected outcomes in the Accreditation Standards placed the safety, health or wellbeing of consumers of the service at serious risk.

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 4 June 2019 at Copperhouse Court Hostel to monitor the service’s progress against the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

Copperhouse Court Hostel

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 January 2021.

Audit Report
CopperhouseCourtHostel6155-11.docx  (DOCX  102.21 KB)
CER Report
CER Accessible Report

Copperhouse Court Hostel

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 January 2018.

Audit Report
CopperhouseCourtHostel10.pdf  (PDF  555.94 KB)

Copperhouse Court Hostel

Audit Report