Resource library

This video explains the process of becoming a registered provider from 1 July 2025, when the new Aged Care Act starts. It also includes what to expect when renewing your registration.

This video refers to several products that are coming soon to our website. These include registration forms and registration guidance.

This video explains how registered providers can vary, suspend or revoke their registration from 1 July when the new Aged Care Act starts. It also explains how we may make changes to your registration.

This video refers to several products that are coming soon to our website. These include registration forms and registration guidance.

Joint letter from the Chief Medical Officer Professor Anthony Lawler and Commissioner Liz Hefren-Webb to Board Chairs, Residential Aged Care Providers on winter preparedness in residential aged care.

If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

If you are an older person from a Culturally and Linguistically Diverse (CALD) background, these resources will help you to understand your rights to quality safe aged care and how it is changing for the better.

This visual scenario and supporting user guide has been designed to support aged care workers with information about eating and drinking with acknowledged risk (EDAR). It explains the best practice and practical strategies that providers should use when implementing EDAR in their service.

This plan gives an overview of the resources the Commission will publish to help the Aged Care Sector prepare for the new Aged Care Act.

Outbreak management planning is a key part of infection prevention and control. This document supports both the development of a new outbreak management plan (OMP) and the quality assurance of existing plans. It details common OMP sections to get you started as you tailor your OMP to your service.

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Having a comprehensive and organisation-specific outbreak management plan (OMP) helps your organisation to be prepared for the management of infections and outbreaks within your service. A key part of this readiness is ensuring that your OMP is fit-for-purpose and that everyone across the organisation can implement it if required. One way to maintain readiness and support continuous improvement of your OMP is to run regular drills, or stress tests, of your plan.

This resource is for aged care workers and provides an overview of how we regulate the aged care sector.

This resource is for older people and provides an overview of how we regulate the aged care sector.

This resource is for aged care providers and provides an overview of how we regulate the aged care sector.

Our Regulatory Strategy sets out how the Commission will deliver on our goals and commitments. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

In the lead up to the conference, we hosted a day of pre-conference workshops focused on best-practice approaches to delivering aged care. 

The 9 workshops were an opportunity for providers to come together for an informal conversation with Commission executives and peers on a range of topics. 

This Regulatory Bulletin explains approved providers’ responsibilities relating to COVID-19 vaccinations and infection prevention and control. It details how the Aged Care Quality and Safety Commission (Commission) is regulating these responsibilities and responding to providers found to be non-compliant.

Use this checklist to ensure you allocate time, at least annually, to review the procedures you have in place to ensure you are meeting your provider governance obligations.

Joint letter on Winter outbreaks to Board Chairs, Residential Aged Care Providers from the Chief Medical Officer, Professor Paul Kelly and Commissioner Janet Anderson PSM. 

Use this discussion guide in consumer advisory body meetings to help start conversations and encourage ideas on important topics.