Serious risk decision
Following an Assessment Contact conducted between 6-7 November 2019, a delegate of the Aged Care Quality and Safety Commissioner made a finding that Anglican Community services failed to meet four of the Aged Care Quality Standards (Quality Standards) in relation to Mildred Symons House.
On 12 December 2019, a decision was made that failure to meet four of the Quality Standards has placed the safety, health or well-being of aged care consumers of the service at serious risk. The Department of Health has been notified of the risk.
Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.
The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.