Greenway Gardens 3686

Accreditation decision
Following a site audit conducted on 07/05/2024 to 09/05/2024, the Commission made a decision on 20/06/2024 to re-accredit this service.
The period of accreditation of the service will expire on 23/09/2027

Site audit Performance Report
A site audit was conducted with this service on 07/05/2024 to 09/05/2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Assessment contact Performance Report
An assessment contact was conducted with this service on 15 April 2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Site audit Performance Report

A site audit was conducted with this service on 03 August 2021 to 05 August 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 December 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 June 2021.

Compliance monitoring update

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 30 January 2020 at Greenway Gardens to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Accreditation decision

Following a site audit conducted on 24 September 2019 to 25 September 2019, the Commission made a decision on 30 October 2019 to re-accredit this service for a further period.

The decision on the service’s accreditation period was affirmed following reconsideration on 19 November 2019.

The period of accreditation of the service will expire on 13 December 2020.

The Site Audit Report is attached.

Compliance monitoring update

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 13-14 June 2019 at Greenway Gardens to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Following an audit we decided that this home met 23 of 44 expected outcomes of the Accreditation Standards. We decided to vary this home's accreditation period. This home is now accredited until 13 December 2019.

Serious risk decision

Following a review audit conducted on 31 January  - 5 February 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Menarock Aged Care Services (Victoria) Pty Ltd failed to meet 21 expected outcomes in the Accreditation Standards in relation to Greenway Gardens.

On 13 March 2019 a decision was made that failure to meet four of these expected outcomes has placed the safety, health or wellbeing of consumers of the service at serious risk. The Department of Health has been notified of the risk.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 March 2021.