Helping Hand Aged Care - Mawson Lakes Facility 6207

Accreditation decision
Following a site audit conducted on 13 March 2024 to 15 March 2024, the Commission made a decision on 18 April 2024 to re-accredit this service.
The period of accreditation of the service will expire on 28 May 2027.

Site audit Performance Report
A site audit was conducted with this service on 13 March 2024 to 15 March 2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Assessment contact Performance Report

An assessment contact was conducted with this service on 09 August 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Assessment contact Performance Report

An assessment contact was conducted with this service on 17 November 2022 to 18 November 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Assessment contact Performance Report

An assessment contact was conducted with this service on 15 February 2022 to 16 February 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Assessment contact Performance Report

An assessment contact was conducted with this service on 12 August 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 23 February 2021 to 25 February 2021, the Commission made a decision on 07 May 2021 to re-accredit this service.

The period of accreditation of the service will expire on 28 May 2024.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 November 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Site audit Performance Report

A site audit was conducted with this service on 23 February 2021 to 25 February 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.