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Mercy Community Services - Emmaus 5125

Provider name
Mercy Community Services SEQ Limited
Previous names
  • Emmaus
  • Holy Cross Convent
  • Holy Cross Hostel
RACS ID
5125

Mercy Community Services - Emmaus

Assessment contact Performance Report
An assessment contact was conducted with this service on 05 November 2024 to 06 November 2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report

Mercy Community Services - Emmaus

Accreditation decision
Following a site audit conducted on 25/06/2024 to 28/06/2024, the Commission made a decision on 05/08/2024 to re-accredit this service.
The period of accreditation of the service will expire on 30/09/2027

Mercy Community Services - Emmaus

Site audit Performance Report
A site audit was conducted with this service on 25/06/2024 to 28/06/2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report

Mercy Community Services - Emmaus

Accreditation decision

Following a site audit conducted on 30 August 2021 to 01 September 2021, the Commission made a decision on 30 September 2021 to re-accredit this service.

The period of accreditation of the service will expire on 30 September 2024.

Mercy Community Services - Emmaus

Site audit Performance Report

A site audit was conducted with this service on 30 August 2021 to 01 September 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report

Mercy Community Services - Emmaus

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 January 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Mercy Community Services - Emmaus

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 July 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Mercy Community Services - Emmaus

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 January 2021.

Audit Report
CER Report
CER Accessible Report

Mercy Community Services - Emmaus

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 January 2018.

Audit Report
HolyCrossHostel5.pdf  (PDF  552.09 KB)

Holy Cross Hostel

Audit Report