Regis Port Coogee 7469

Assessment contact Performance Report
An assessment contact was conducted with this service on 12 November 2024 to 13 November 2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision
Following a site audit conducted on 23 January 2024 to 25 January 2024, the Commission made a decision on 20 February 2024 to re-accredit this service.
The period of accreditation of the service will expire on 30 March 2026.

Site audit Performance Report

A site audit was conducted with this service on 23 January 2024 to 25 January 2024.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Assessment contact Performance Report

An assessment contact was conducted with this service on 01 August 2023 to 02 August 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision 

Following a site audit conducted on 2 August 2022 to 4 August 2022, the Commission made a decision on 30 September 2022 to re-accredit this service for a further period. 

The decision on the service’s accreditation period was affirmed following reconsideration on 11 November 2022.

The period of accreditation of the service will expire on 30 March 2024.

Site audit Performance Report

A site audit was conducted with this service on 02 August 2022 to 04 August 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 20 February 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Assessment contact Performance Report

An assessment contact was conducted with this service on 24 November 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Assessment contact Performance Report

An assessment contact was conducted with this service on 13 August 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Compliance update

Following an assessment contact conducted on 29 October 2019, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

Serious risk decision

Following an Assessment Contact conducted on 18 July 2019, a delegate of the Aged Care Quality and Safety Commissioner made a finding that Regis Aged Care Pty Ltd failed to meet one of the Aged Care Quality Standards (Quality Standards) in relation to Regis Port Coogee.

On 5 September 2019 a decision was made that failure to meet one Quality Standard has placed the safety, health or well-being of aged care consumers of the service at serious risk. The Department of Health has been notified of the risk.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

Non-compliance update

Following an assessment contact conducted on 18 July 2019, the Commission made a decision that the approved provider of the service is non-compliant with 1 requirements of the Aged Care Quality Standards.

Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 August 2022.

This is a new home and is accredited for one year until 20 August 2019. We made the decision on 07 August 2018.