Resource library

This Toolkit is designed for First Nations stakeholders including providers, workers and others involved in providing aged care services for First Nations people. We’ve developed it to make it easy for you to share relevant resources with your networks and members

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

These workplace standards posters demonstrate the strengthened Standards and what they mean for workers in residential aged care. You can print these out and display them around your workplace. 

The storyboards use pictures to explain aged care, your rights and what to do if your rights aren’t being met.

We’ve developed a tailorable poster for you to edit with your own local details, and print and display at community notice boards or waiting areas.

If you’re thinking about accessing aged care services for you or your family, this guide will help you talk to family, friends and community about aged care and your rights. 

The storyboards use pictures to explain aged care, your rights and what to do if your rights aren’t being met.

This visual scenario and supporting user guide has been designed to support aged care workers with information about eating and drinking with acknowledged risk (EDAR). It explains the best practice and practical strategies that providers should use when implementing EDAR in their service.

You need to have governance systems and processes to make sure your aged care workers can work in aged care.

This fact sheet explains a provider’s responsibilities for:

• screening workers
• preventing breaches to banning orders.

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

This fact sheet explains how the Aged Care Quality and Safety Commission (Commission) works with and supports aged care workers to ensure the safety and wellbeing of people receiving aged care. It provides advice on how you can raise a concern or complaint about the safety or quality of care delivered to older people.

As the national regulator of aged care services, we protect the health, safety and wellbeing of older Australians. We encourage people to contact us with any concerns or complaints about the quality or safety of aged care, or about our work. Our Service Charter explains what you can expect when you contact us or are contacted by us.

Our Regulatory Strategy sets out how the Commission will deliver on our goals and commitments. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

This fact sheet explains the role of residential aged care providers in providing access to voluntary assisted dying (VAD) in their service. We explain their responsibilities and obligations when a person in their care is thinking about, or wants to access, voluntary assisted dying.
 

The partner information pack presents information for all people visiting and volunteering in residential aged care services. The resource includes information on the importance of infection prevention and control (IPC), the use of personal protective equipment (PPE), and changes in what you need to do if you visit during an outbreak.