Displaying 501 to 520 of 526 result(s)
Publication date
Armenian – Home care letter to consumers advising of visit (PDF 436.24 KB)
Armenian – Noticeboard poster advising of visit (PDF 129.29 KB)
Armenian – Noticeboard poster unannounced visit (PDF 136.27 KB)
Armenian – Site audit notice sent with reminder email (PDF 117.92 KB)
Armenian – Site audit poster sent with reminder email (PDF 114.77 KB)
Publication date
Chinese, Traditional – Noticeboard poster advising of visit (PDF 172.28 KB)
Chinese, Traditional – Noticeboard poster unannounced visit (PDF 165.34 KB)
Publication date
Croatian – Home care letter to consumers advising of visit (PDF 363.97 KB)
Croatian – Noticeboard poster advising of visit (PDF 93.5 KB)
Croatian – Noticeboard poster unannounced visit (PDF 142.74 KB)
Croatian – Site audit notice sent with reminder email (PDF 122.18 KB)
Croatian – Site audit poster sent with reminder email (PDF 121.97 KB)
Publication date
Dutch – Home care letter to consumers advising of visit (PDF 397.14 KB)
Dutch – Noticeboard poster advising of visit (PDF 50.45 KB)
Dutch – Noticeboard poster unannounced visit (PDF 52.46 KB)
Dutch – Site audit notice sent with reminder email (PDF 75.8 KB)
Dutch – Site audit poster sent with reminder email (PDF 115.73 KB)
Publication date
French – Home care letter to consumers advising of visit (PDF 386.23 KB)
French – Noticeboard poster advising of visit (PDF 127.28 KB)
French – Noticeboard poster unannounced visit (PDF 132.98 KB)
French – Site audit notice sent with reminder email (PDF 116.03 KB)
French – Site audit poster sent with reminder email (PDF 111.08 KB)
Publication date
German – Home care letter to consumers advising of visit (PDF 364.48 KB)
German – Noticeboard poster advising of visit (PDF 50.78 KB)
German – Noticeboard poster unannounced visit (PDF 52.25 KB)
German – Site audit poster sent with reminder email (PDF 114.22 KB)
Publication date
Greek – Home care letter to consumers advising of visit (PDF 379.08 KB)
Greek – Noticeboard poster advising of visit (PDF 145.02 KB)
Greek – Noticeboard poster unannounced visit (PDF 142.38 KB)
Greek – Site audit notice sent with reminder email (PDF 127.53 KB)
Greek – Site audit poster sent with reminder email (PDF 121.84 KB)
Publication date
Hindi – Home care letter to consumers advising of visit (PDF 401.35 KB)
Hindi – Noticeboard poster advising of visit (PDF 104.56 KB)
Hindi – Noticeboard poster unannounced visit (PDF 100.43 KB)
Hindi – Site audit notice sent with reminder email (PDF 135.12 KB)
Hindi – Site audit poster sent with reminder email (PDF 146.86 KB)
Publication date
Noticeboard poster advising of visit - Maltese (PDF 131.19 KB)
Noticeboard poster unannounced visit - Maltese (PDF 137.76 KB)
Site audit notice sent with reminder email - Maltese (PDF 143.73 KB)
Site audit poster sent with reminder email - Maltese (PDF 117.72 KB)
Publication date
Noticeboard poster advising of visit - Polish (PDF 129.1 KB)
Noticeboard poster unannounced visit - Polish (PDF 136.56 KB)
Site audit notice sent with reminder email - Polish (PDF 187.38 KB)
Site audit poster sent with reminder email - Polish (PDF 136.42 KB)
Publication date
Noticeboard poster advising of visit - Portuguese (PDF 54.91 KB)
Noticeboard poster unannounced visit - Portuguese (PDF 51.99 KB)
Site audit notice sent with reminder email - Portuguese (PDF 75.82 KB)
Site audit poster sent with reminder email - Portuguese (PDF 114.69 KB)
Publication date
Noticeboard poster advising of visit - Serbian (PDF 139.99 KB)
Noticeboard poster unannounced visit - Serbian (PDF 142.68 KB)
Site audit notice sent with reminder email - Serbian (PDF 125.04 KB)
Site audit poster sent with reminder email - Serbian (PDF 119.27 KB)
Publication date
Noticeboard poster advising of visit - Spanish (PDF 50.53 KB)
Noticeboard poster unannounced visit - Spanish (PDF 52.09 KB)
Site audit notice sent with reminder email - Spanish (PDF 76.63 KB)
Site audit poster sent with reminder email - Spanish (PDF 110.68 KB)
Publication date
Last updated
Home care letter to consumers advising of visit (DOCX 4.79 MB)
Noticeboard poster advising of visit (DOCX 3.99 MB)
Noticeboard poster unannounced visit (DOCX 3.99 MB)
Site audit notice sent with reminder email (DOCX 4.79 MB)
Site audit poster sent with reminder email (DOCX 3.99 MB)
Publication date
Noticeboard poster advising of visit - Russian (PDF 138.02 KB)
Noticeboard poster unannounced visit - Russian (PDF 146.15 KB)
Site audit notice sent with reminder email - Russian (PDF 148.51 KB)
Site audit poster sent with reminder email - Russian (PDF 124.2 KB)
Publication date
Noticeboard poster advising of visit - Vietnamese (PDF 133.33 KB)
Noticeboard poster unannounced visit - Vietnamese (PDF 140.39 KB)
Site audit notice sent with reminder email - Vietnamese (PDF 121.12 KB)
Site audit poster sent with reminder email - Vietnamese (PDF 120.12 KB)
Publication date
Noticeboard poster advising of visit - Ukrainian (PDF 139.04 KB)
Noticeboard poster unannounced visit - Ukrainian (PDF 146.38 KB)
Site audit notice sent with reminder email - Ukrainian (PDF 125.97 KB)
Site audit poster sent with reminder email - Ukrainian (PDF 124.83 KB)
Publication date
Noticeboard poster advising of visit - Turkish (PDF 126.25 KB)
Noticeboard poster unannounced visit - Turkish (PDF 132.84 KB)
Site audit notice sent with reminder email - Turkish (PDF 116.64 KB)
Site audit poster sent with reminder email - Turkish (PDF 112.91 KB)
Publication date
Tagalog – Noticeboard poster advising of visit (PDF 50.22 KB)
Tagalog – Noticeboard poster unannounced visit (PDF 52.66 KB)
Tagalog – Site audit notice sent with reminder email (PDF 76.68 KB)
Tagalog – Site audit poster sent with reminder email (PDF 111.55 KB)
Publication date
Last updated
Top tips for older people when making a complaint about aged care quality or services received.
This resource is available in 25 different languages including: Arabic, Armenian, Chinese, Croatian, Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.
Top tips for making a complaint (English) (PDF 264.17 KB)
