Resource library

This strengthened Quality Standards activity pack is designed for providers to deliver to their own staff. This pack can be delivered in full or used as a series of lesson plans for sessions on applying each of the strengthened Standards to your residential services setting.

The introduction of the new Aged Care Act on 1 July 2025 means changes to the regulatory activities the Commission undertakes, requiring new charging arrangements. This Cost Recovery Consultation Paper provides information on we propose to implement cost recovery charging for provider registration, renewal of registration and provider-initiated variations to registration.

The introduction of the new Aged Care Act on 1 July 2025 means changes to the regulatory activities the Commission undertakes, requiring new charging arrangements.

This guide answers frequently asked questions relating to our Cost Recovery Consultation Paper. It should be read alongside the full Consultation Paper.

This visual scenario and supporting user guide has been designed to support aged care workers with information about eating and drinking with acknowledged risk (EDAR). It explains the best practice and practical strategies that providers should use when implementing EDAR in their service.

This calculator informs registered providers of the minimum level of liquid assets they are required to hold calculated based on Quarterly Financial Report (QFR) financial statements.               

The new Financial and Prudential Standards will be introduced with the commencement of the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers. Registered providers must comply with the Financial and Prudential Standards that apply to them as a condition of their registration.

The new Financial and Prudential Standards will be introduced with the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers.

Financial and Prudential Standards – consultation draft – this is the latest version of the draft legislation which outlines the proposed requirements for providers 

Our Regulatory Strategy sets out how the Commission will deliver on our goals and commitments. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

This aged care financial reports calendar details due dates and auditing requirements for 2025 reports.

Use this checklist to ensure you allocate time, at least annually, to review the procedures you have in place to ensure you are meeting your provider governance obligations.

Use this discussion guide in consumer advisory body meetings to help start conversations and encourage ideas on important topics.

This workshop has been designed for home services providers and will help you to: 

People who enter residential care can pay for their accommodation costs with:

• a refundable deposit
• a daily payment
• a combination of a refundable deposit and a daily payment.

When a person transfers to another service, permanently leaves care or passes away, you need to refund their refundable deposit. 

You can use refundable deposits to generate income and to fund investments and permitted expenses. The primary purpose of using refundable deposits must be to provide residential and flexible aged care.

This fact sheet explains what you can do if you have been overcharged a refundable accommodation deposit (RAD) or daily accommodation payment (DAP) by your provider.

The Prudential Standards contained in the Aged Care Act 1997 (Act) and the Fees and Payments Principles 2014 (No. 2) detail your responsibilities for the use and management of your residents' refundable accommodation deposits (RADs).

Section 52G-3 of the Act states that the Minister for Aged Care may set a maximum amount of accommodation deposit. Currently, this maximum amount is $550,000 as a RAD (or the equivalent Daily Accommodation Payment (DAP)).

 

Approved providers have specific responsibilities under the Aged Care Act 1997 (the Aged Care Act) and the Principles relating to the use of any restrictive practice in residential aged care and short-term restorative care in a residential care setting.

A fact sheet that informs providers of their governing body membership requirements.

A factsheet introducing providers to prudential audits; a mandatory activity the Commission undertakes with providers to measure and support their performance against the Prudential Standards.