How to stay safe from COVID-19 video is available in 15 different languages. The video aims to help consumers understand the steps they can take to keep themselves safe during the current pandemic.
COVID-19 is an infection that can be more serious for some older people. We have developed a range of resources to help consumers understand their options on staying safe, keeping in touch with loved ones and keeping fit and active.
These translated guides provide useful information on how to stay safe in a time of COVID-19.
How to stay safe from COVID-19 (English) (PDF 921.4 KB)
Chinese, Simplified – 如何安全地应对 COVID-19 (新冠病毒) (PDF 519.46 KB)
Chinese, Traditional – 如何安全地應對 COVID-19 (新冠病毒) (PDF 527.05 KB)
Croatian – Kako ćete se sačuvati od COVID-19 (PDF 467.46 KB)
Dutch – Hoe u uzelf beschermt tegen COVID-19 (PDF 446.91 KB)
French – Comment vous protéger du COVID-19 (PDF 458.13 KB)
German – So schützen Sie sich vor COVID-19 (PDF 472.68 KB)
Greek – Πώς να μείνετε ασφαλείς από τη COVID-19 (PDF 454.65 KB)
Italian – Come proteggersi dal COVID-19 (PDF 464.88 KB)
Macedonian – Како да останете безбедни од КОВИД-19 (PDF 456.37 KB)
Maltese – Kif tibqa’ sikur mill-COVID-19 (PDF 469.82 KB)
Polish – Jak chronić się przed COVID-19 (PDF 469.12 KB)
Spanish – Cómo evitar contagiarse la COVID-19 (PDF 458.19 KB)
Tagalog – Paano manatiling ligtas sa COVID-19 (PDF 457.31 KB)
Ukrainian – Як захистити себе від COVID-19 (PDF 458.5 KB)
Vietnamese – Cách giữ an toàn với COVID-19 (PDF 471.31 KB)
COVID-19 is an infection that’s more serious in some older people. You might be worried but there are ways you can connect with your loved ones while protecting yourself and others. The translated versions of this poster will show you how.
How to stay safe from COVID-19 (English) (PDF 689.79 KB)
Chinese, Simplified – 如何安全地应对 COVID-19 (新冠病毒) (PDF 715.11 KB)
Chinese, Traditional – 如何安全地應對 COVID-19 (新冠病毒) (PDF 729.27 KB)
Croatian – Kako ćete se sačuvati od COVID-19 (PDF 708.64 KB)
Dutch – Hoe u uzelf beschermt tegen COVID-19 (PDF 685.43 KB)
French – Comment vous protéger du COVID-19 (PDF 686.04 KB)
German – So schützen Sie sich vor COVID-19 (PDF 697.87 KB)
Greek – Πώς να μείνετε ασφαλείς από τη COVID-19 (PDF 668.38 KB)
Italian – Come proteggersi dal COVID-19 (PDF 697.59 KB)
Macedonian – Како да останете безбедни од КОВИД-19 (PDF 675.02 KB)
Maltese – Kif tibqa’ sikur mill-COVID-19 (PDF 702.87 KB)
Polish – Jak chronić się przed COVID-19 (PDF 713.79 KB)
Spanish – Cómo evitar contagiarse la COVID-19 (PDF 686.46 KB)
Ukrainian – Як захистити себе від COVID-19 (PDF 677.49 KB)
Vietnamese – Cách giữ an toàn với COVID-19 (PDF 678.72 KB)
These translated guides will help you understand what to expect if someone has COVID-19 in your residential aged care service, including that a number of changes will take place. These changes will be made very quickly. You might be anxious when these changes take place but the aim is to keep you safe.
If someone has COVID-19 in your residential aged care service, a number of changes will take place. These changes will be made very quickly. You might be anxious when these changes take place but the aim is to keep you safe.
This poster has been translated into 15 languages to help residents understand what to expect in the time of COIVD-19.
A poster outlining how to raise a concern about the quality of care a person is receiving.
This resource is available in 25 different languages including: Arabic, Armenian, Chinese Traditional, Chinese Simplified, Croatian, Dutch, English, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.
English - Do you have a concern or complaint? (PDF 2.51 MB)
Arabic – هل لديك أية مخاوف أو شكوى؟ (PDF 309.37 KB)
Armenian – Դուք ունե՞ք մտահոգություն կամ բողոք (PDF 387.56 KB)
Croatian – Da li ste zabrinuti ili imate prigovor? (PDF 320.29 KB)
Chinese Traditional – 您是否有顧慮，或者希望提出投訴？ (PDF 423.95 KB)
Chinese Simplified – 您是否有顾虑或想 提出投诉? (PDF 420.94 KB)
Dutch – Heeft u een bezorgdheid of klacht? (PDF 313.3 KB)
French – Avez-vous un sujet de préoccupation ou une plainte? (PDF 333.94 KB)
German – Haben Sie ein Anliegen oder eine Beschwerde? (PDF 412.92 KB)
Greek – Έχετε ανησυχία ή καταγγελία; (PDF 322.27 KB)
Hindi – क्या आपके पास कोई चिंता या शिकायत है? (PDF 308.22 KB)
Hungarian – Van-e aggodalma vagy panasza? (PDF 413.22 KB)
Italian – Ha una segnalazione da fare? (PDF 313.19 KB)
Korean – 우려 사항이나 불만 사항이 있으신가요? (PDF 320.76 KB)
Latvian – Vai jums ir kādas raizes vai sūdzības? (PDF 318.04 KB)
Macedonian – Дали имате некој проблем или жалба? (PDF 298.49 KB)
Maltese – Hemm xi ħaġa li qed tħassbek jew għandek xi ilment? (PDF 329.77 KB)
Polish – Czy masz jakieś obawy lub skargi? (PDF 308.22 KB)
Portuguese – Tem alguma preocupação ou queixa? (PDF 314.82 KB)
Russian – У вас возникла проблема или есть претензия? (PDF 313.47 KB)
Serbian – Да ли вас нешто забрињава или желите да се жалите? (PDF 313.03 KB)
Spanish – ¿Tiene alguna inquietud o queja? (PDF 313.21 KB)
Tagalog – Mayroon ka bang pag-aalala o reklamo? (PDF 312.93 KB)
Turkish – Endişeleriniz veya şikâyetiniz var mı? (PDF 320.55 KB)
Ukrainian – Ви чимось занепокоєні чи у вас є скарга? (PDF 315.11 KB)
Vietnamese – Quý vị có mối quan ngại hay khiếu nại nào không? (PDF 320.56 KB)
Information for consumers of aged care services, their families, carers and representatives about the Aged Care Quality and Safety Commission.
This resource is available in 25 different languages.
Do you have a concern or complaint? (PDF 261.48 KB)
Arabic – هل لديك أية مخاوف أو شكوى؟ (PDF 812.23 KB)
Armenian – Դուք ունե՞ք մտահոգություն կամ բողոք (PDF 788.47 KB)
Croatian – Da li ste zabrinuti ili imate prigovor? (PDF 748.97 KB)
Chinese Simplified – 您是否有顾虑或想 提出投诉? (PDF 872.03 KB)
Chinese Traditional – 您是否有顧慮，或者希望提出投訴？ (PDF 848.4 KB)
Dutch – Heeft u een bezorgdheid of klacht? (PDF 736.82 KB)
French – Avez-vous un sujet de préoccupation ou une plainte? (PDF 741.53 KB)
German – Haben Sie ein Anliegen oder eine Beschwerde? (PDF 769.68 KB)
Greek – Έχετε ανησυχία ή καταγγελία; (PDF 740.04 KB)
Hindi – क्या आपके पास कोई चिंता या शिकायत है? (PDF 738.57 KB)
Hungarian – Van-e aggodalma vagy panasza? (PDF 754.57 KB)
Italian – Ha una segnalazione da fare? (PDF 755.63 KB)
Korean – 우려 사항이나 불만 사항이 있으신가요? (PDF 885.14 KB)
Latvian – Vai jums ir kādas raizes vai sūdzības? (PDF 734.74 KB)
Macedonian – Дали имате некој проблем или жалба? (PDF 729.67 KB)
Maltese – Hemm xi ħaġa li qed tħassbek jew għandek xi ilment? (PDF 745.89 KB)
Polish – Czy masz jakieś obawy lub skargi? (PDF 758.03 KB)
Portuguese – Tem alguma preocupação ou queixa? (PDF 758.2 KB)
Russian – У вас возникла проблема или есть претензия? (PDF 730.84 KB)
Serbian – Да ли вас нешто забрињава или желите да се жалите? (PDF 805.83 KB)
Spanish – ¿Tiene alguna inquietud o queja? (PDF 748.49 KB)
Tagalog – Mayroon ka bang pag-aalala o reklamo? (PDF 747.54 KB)
Turkish – Endişeleriniz veya şikâyetiniz var mı? (PDF 720.08 KB)
Ukrainian – Ви чимось занепокоєні чи у вас є скарга? (PDF 855.89 KB)
Vietnamese – Quý vị có mối quan ngại hay khiếu nại nào không? (PDF 740.18 KB)
